Last Updated: Dec 10, 2025.
At Zerosum, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and Canada’s PIPEDA.
Privacy Officer Contact: If you have questions regarding your data, please contact our Privacy Officer at:
Email: support@zerosum.ca
Address: Laval, Quebec, Canada
We collect only the information necessary to process your orders and provide support:
Personal Information: Name, email address, billing address, and country.
Payment Information: Payment data is processed securely by Stripe. We never store your full credit card number.
Technical Data: IP address, browser type, and device information (collected automatically via cookies to improve site function).
To Process Transactions: To deliver your digital downloads and issue invoices.
To Provide Support: To verify your license and assist with technical issues.
To Comply with Law: To calculate and remit taxes (GST/QST).
Communication: We may send you transactional emails (receipts, download links). If you opt-in, we may send product updates or newsletters (you can unsubscribe at any time).
Your data is stored on secure servers. We implement industry-standard security measures (SSL encryption, firewalls) to protect your information.
Location: While we are in Quebec, our data may be processed by third-party providers (like Stripe or hosting services) that have servers outside of Canada.
We do not sell, trade, or rent your personal identification information to others. We share data only with trusted third parties necessary to operate our business:
Payment Processors: Stripe for billing.
Analytics: Google Analytics for site performance (anonymized where possible).
Residents of Quebec and Canada have specific rights regarding their data:
Access: You may request a copy of the personal data we hold about you.
Correction: You may ask us to correct inaccurate information.
Deletion (Right to be Forgotten): You may request that we delete your account and personal data, subject to our legal obligation to retain transaction records for tax purposes.
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